Privacy Policy

Last Updated: July 2026

At TIDAL Research Labs, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

• Full Name
• Email Address
• Billing Address
• Shipping Address
• Phone Number
• Payment Information (processed securely through third-party payment providers)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referral URLs
• Pages Visited
• Date and Time of Visits
• Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Respond to customer support inquiries
• Verify purchases
• Improve website performance
• Personalize your browsing experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send order confirmations and shipping updates
• Provide important account notifications

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

• Remember your preferences
• Maintain shopping cart sessions
• Analyze website traffic
• Improve website performance
• Enhance security

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party service providers for:

• Payment Processing
• Shipping Services
• Website Analytics
• Email Communications
• Security Monitoring
• Website Hosting

These providers only receive the information necessary to perform their services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our policies

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Restrict processing
• Object to certain processing activities
• Request a copy of your stored information

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

Email: support@tidalresearchlabs.com

Research Use Disclaimer

Products offered by TIDAL Research Labs are intended strictly for laboratory and scientific research purposes only. They are not intended for human consumption, medical use, therapeutic use, veterinary use, or diagnostic applications. Customers are responsible for ensuring compliance with all applicable laws and regulations regarding the purchase and use of research materials.